shipping + returns.
FREE Shipping within Australian for orders over $65
Standard AUS shipping: flat rate $8.95 (5-7 Business Days)
Express AUS shipping: flat rate $12 (1-3 Business Days)
Worldwide International Shipping: from $14.95 as quoted at checkout
We ship everyday apart from Weekends/Public Holidays
Please allow 1-3 days for processing before your item ships, you will receive an automated email with a tracking number once your item/s has been shipped
If your order is urgent, or you require a larger quantity than what is available, please email us directly at firstname.lastname@example.org and we'll do our best to get back to you and process your order expediently where possible.
Authority to leave
Default order shipping includes "Authority To Leave" instructions, whereby the postage carrier utilised for delivery are not required to collect signature on delivery and may leave your parcel unattended on your property. "Authority To Leave" instructions release The Cle Collective Pty Ltd from all responsibility in regards to ensuring delivery to your person, including but not limited to situations of carrier delivery to the wrong address, goods stolen after delivery or damage that otherwise occurs due to delivery to your property with authority to leave.
Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have slight variations from batch to batch. If you have any issues with your order, please reach out within 7 days of receiving and we will do our best to rectify any of your concerns.